Any Smartphone data rescue gurus on here??

[davem]

Hi all,

Asking as a last resort as my wife's S5 was damaged at work breaking the screen and as far as we can tell the touch screen function as well as it won't acknowledge the swipe command to answer a call.

I've tried backing up through Smart Switch but it won't access it is as it is locked and all the free software I've tried need USB Debugging to be enabled which apparently it isn't.

I bought an HDMI to Micro USB adapter to try to mirror it onto the TV but that doesn't work either so am rapidly running out of ideas.

Just trying to get the various messaging services backup up and off it so we can switch them over to a new handset but I'm almost out of ideas and it certainly isn't worth the ££ for a new screen just to retrieve them.

Any clues... please???!

Many thanks!
Dave

[XR221]

Is 'Find My Mobile' enabled on the phone and if it is you can get a back up of it maybe via that? - https://www.samsung.com/uk/support/apps ... my-mobile/

Steve.

[davem]

Thanks Steve, sadly not, and no Samsung account on there either which I thing that function requires.

[Pune]

Hi Dave,
I have just found this, FoneLab for Android: not sure if will help you but worth a look.
Good luck.
Cheers
Pune

[davem]

Thanks Pune, I've given it a whirl but it has the look that several (Dr.Phone, imyphone etc) of the supposed 'free' recovery software downloads have, same type of menu system, same guide to enter download mode etc and naturally restrictions on the free version so will continue looking for a bit before risking completely bricking it (as they themselves put it)!

[XR221]

Some more ideas here on this YouTube video, which may help.
https://youtu.be/qFyOmAGMY_k?si=v3RpRq9hO9BVic6w

Steve.